Who we are
Essex Door & Window Repairs Ltd (Company No. 14448728), based in Harold Wood, Essex. Contact us at enquire@essexdoorandwindowrepairs.co.uk or 01708 564348.
What we collect
When you request a quote or contact us, we collect the details you give us: your name, company, email address, phone number, site postcode, a description of the work and any photos you attach.
How we use it
We use your information only to respond to your enquiry, prepare quotations, carry out and invoice work, and keep records of work we have done for you.
Sharing
We do not sell your information. We do not share it with third parties unless required by law, with your consent, or where a service provider needs it to help us run our business (for example, our website platform, which stores form submissions on our behalf).
How long we keep it
We keep enquiry and job records for as long as needed for the work, warranty and our legal and accounting obligations.
Your rights
Under UK GDPR and the Data Protection Act 2018 you can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Email us to make a request. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
Our website uses the cookies needed for it to work and for the quote form to submit securely.