Frequently asked questions
Your questions answered
What do you repair?
Doors, windows and glazing on commercial sites and in homes: automatic doors, commercial and security doors, fire doors and fire exits, door closers and floor springs, shopfronts, glass, locks and hardware, and uPVC, composite, aluminium and timber doors and windows.
Do you work with FM companies and managing agents?
Yes. We take instructions by email or order number, and work across single sites and multi-site portfolios.
Do you offer emergency call-outs?
Yes, for commercial sites: doors that won't lock, stuck automatic doors, jammed fire exits, broken glass and break-in damage. Call 01708 564348. Reactive & emergency repairs.
Which makes of automatic door do you work on?
All major makes, including Record (agta record), dormakaba, Dorma, Kaba, GEZE, Label, ASSA ABLOY, Besam, TORMAX, Horton, Stanley, Gilgen, Portalp, Ditec, FAAC, Manusa and Nabco, plus older and discontinued systems such as Dor-O-Matic. Automatic doors.
Do you install new automatic doors or convert manual doors?
Yes. We install new automatic sliding, swing and folding doors, convert manual doors to automatic, and retrofit new operators onto doors with obsolete systems. Installation and retrofit.
Do you offer planned maintenance?
Yes. We set a visit schedule for each site covering doors, automatic entrances, fire exits and glazing. About planned maintenance.
Are you a family-run business?
Yes. We're a family-run Essex company. You deal with us directly, not a call centre.
Do you repair locks, including digital and accessible toilet locks?
Yes. We repair and replace commercial and residential locks, including digital locks and RADAR locks on accessible toilets.
Do you repair or replace?
We repair wherever it makes sense. If something does need replacing, we'll explain why and quote before any work starts.
Are your engineers DBS checked?
Yes. Our engineers are DBS checked, which matters for schools, care homes and healthcare sites.
Which areas do you cover?
Essex and East London, from our base in Harold Wood. See all areas.
How do I get a quote?
Use the quote form, call 01708 564348 or email us. A photo of the door or fault helps us quote faster.
Request a quote
Tell us about the site and the problem. Photos help us quote faster.
We'll come back with a clear quote before any work starts. Order numbers welcome.